F.A.Q
Frequently Asked Questions
Yes, we have our own factory and provide customized product solutions according to customer needs. Whether you need specific functions such as weight loss peptides, slimming peptides or beauty peptides or your own brand, we can meet your needs with high-quality manufacturing and strict quality control.
Our products are shipped directly from the source factory to ensure product quality. In addition, we purchase insurance and tax for all products. If any products are lost or damaged during transportation, we will re-ship them.
Yes, we work with trusted postal companies such as UPS/DHL/DDP and other international carriers to provide safe, reliable and fast delivery services, directly to your door.
With tracking and guaranteed delivery at all times, you can shop with peace of mind knowing that your package is in safe hands. Fast, safe and worry-free delivery service, directly to your hands!
Please note that some product prices do not include customs duties. Additional customs duties may apply depending on product category, quantity and local customs policies.
We recommend that you consult our staff or your local customs or import regulations to obtain accurate and up-to-date information on any duties or taxes that may apply to your order.
We strive to ensure that all our products reach you in perfect condition. If your product is damaged or lost during transportation, we can easily apply for a refund or provide a replacement.
However, please note that due to the nature of international shipping, refunds cannot be issued for products that are delivered without any quality issues. We kindly ask for your understanding in this matter, as this policy helps us maintain a smooth and fair process for all customers.
If you experience any issues with your order, please contact our customer service team immediately, and we will assist you promptly!
We offer flexible payment options, including credit card and international remittance, to make your shopping experience as convenient as possible.
How to Place an Order:
- Order Number: Please make sure to note your order number when placing your order.
- Shipping Information: Provide the recipient’s name, phone number, address, zip code, and any other required details for smooth and accurate delivery.
Once we receive your order details, we typically ship the goods within 2 working days, ensuring a quick processing time for your convenience.
If you have any questions or need assistance, feel free to contact our customer service team!




